Tourism connects different services, business partners and local stakeholders in a complex system that requires reliable coordination and clear contractual relationships. Organising travel and a guest’s stay covers a series of connected questions, from accommodation, food and healthcare to transport, activities at the destination and the safety of guests.
Kovač Legal continuously advises an international tour operator that organises the arrival of guests in Croatia. The business model includes cooperation with cities and municipalities and with local providers of tourism and related services, among them hotels, campsites and other partners involved in organising and carrying out the guests’ stay. Part of the programme is specifically adapted to the needs of different age groups of young people, with additional attention to the safety and quality of the organisation.
We provide legal support in contractual relationships with local partners and service providers, and on questions connected with the organisation of accommodation, the procurement of food and drink, the provision of appropriate healthcare and other activities needed for a safe and good-quality stay. The advice also covers regulatory compliance, consumer and data protection, employment relationships and the handling of complaints and disputes.